All of our products are made-to-order and unfortunately we do not accept returns or exchanges. Please ensure you are spelling everything correctly when submitting your order, we are not responsible for incorrect personalization. We are not held responsible for packages that are lost through USPS or UPS. However, if your order arrives damaged, please reach out to us directly. Have additional questions? Please feel free to send me a message via our email info@sghcreativeco.com with any questions or concerns.
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